Indicates whether any of the organization's employees participated in training sessions related to any aspect of managing environmental or social performance during the reporting period.
Social and Environmental Performance Staff Training (OI3943)
- Reporting Format Yes/No
- Metric Type Metric
- Metric Level Product/Service, Organization
- IRIS Metric Citation IRIS, 2021. Social and Environmental Performance Staff Training (OI3943). v5.2.
Footnote
Organizations should footnote details on the type and duration of training. See usage guidance for further information.
Usage Guidance
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This metric is intended to capture whether any members of an organization's staff participated in training related to social and environmental performance during the reporting period. To quantify the number of employees trained, use Employees Trained (OI4229).
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Examples of training include sessions on: acceptable practices for payment collection; being responsive to client needs; collecting high-quality social information; communicating with clients regarding product pricing, terms, and conditions; enacting gender sensitivity; preventing over-indebtedness; implementing policy and procedures to safeguard client data; measuring poverty levels; and handling client complaints appropriately. Organizations should footnote details on the trainings provided.
Impact Categories & Themes
Cross Category
Metrics identified as "cross-category" are those that are relevant to any IRIS+ Impact Category or Impact Theme (i.e., these metrics are not specific to any particular industry/category or theme).
SDG Goals & Targets
No Poverty
- SDG Target 1.4
Reduced Inequality
- SDG Target 10.1
- SDG Target 10.2
- SDG Target 10.3
Responsible Consumption and Production
- SDG Target 12.3
- SDG Target 12.4
- SDG Target 12.6